Collection and unique pieces of international designers

TERMS OF DELIVERY AND RETURN

 

Delivery Progress

On Vogspot, Shipping is free for purchases over 200 €, wherever you are in the world. The designers are committed to carefully prepare and ship your order within 3 working days. Delivery will be made within a period of 2 to 7 days after the date of shipment.

Return an item

You have changed your mind? the article does not suit you? You have 7 days from the date of delivery to inform us of your decision by completing the feedback form available to you in your personal account. To do this, you must select the relevant order and click the "Return an item" link. You will have 2 business days to ship the item (date of the postmark) to the address that will be indicated by email.

The items should be returned in their packaging and in their original condition, in order to get a refund. In sum, the returned products must have been neither worn nor worn out, altered or washed, or damaged. They should always be fitted with their accessories and original labels and returned in their original packaging.

We recommend that you make your shipment with a tracking number, a lump loss & damage insurance, and indicating "faulty / defective merchandise product" on the packing slip.

The return postage charges will be at your expense, unless the return is justified by an error during the preparation of your order.

Reimbursement

The refund will be made within 30 days after receipt and validation of the return. To do this, you must follow the standard procedure of return and select "refund" option.

Credit

A credit slip will be given immediately upon the reception and the validation of your return. The credit will be available in your personal space, you can then order the item of your choice. To do this, you must follow the standard return procedure and select "Credit" option.

In case of further questions, you can contact us via the contact form. We will reply as soon as possible.